Our Policy for Protecting Your Online Privacy

In order for us to provide you with the best service possible, VeraMate (Premium and Free editions) uses Google Analytics to help analyze how users use the app. The tool uses "cookies," which are text files placed on your computer, to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the website (including IP address) is transmitted to Google. This information is then used to evaluate visitors' us of the webiste and to compile statistical reports on website activity for [enter company name].

We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information (PII) of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any Personally Identifiable Information from any source, unless you explicitly submit that information via a fill-in form on our website.

Additionally any use of voice control (text to speech), is done through Nuance Group AG (“Nuance”) with Dragon Natural Speaking. When using this, your voice is sent to an encrypted server to Nuance for processing. This information is held and used in confidence. More information can be found here.

Further Information about Cookies

The Interactive Advertising Bureau (IAB) is an industry body that develops standards and guidelines to support online buisness processes. It has produced a series of web pages that explain how cookies work and how they can be managed.

General Information

VeraMate works by the user providing a username and password to be passed on to a third party server (Vera, c/o Micasaverde Limited). VeraMate stores an encrypted version of this on your iDevice in order for you to be able to utilise VeraMate. At no stage is this, or any other personal infortmation transmitted except as stated above to a third party. When you require support and agree to provide diagnostic information to be passed to VeraMate, all possible attempts are used toremove any password information, and the data is stored only to be able to view configuration and assist the user. This information will only be used by VeraMate. If you have questions concerning our privacy policy, please use our contact details to discuss them.