Our Policy for Protecting Your Online Privacy
In order for us to provide you with the best service possible, VeraMate (Premium and Free editions) uses Google
Analytics to help analyze how users use the app. The tool uses "cookies," which are text files placed on your
computer, to collect standard Internet log information and visitor behavior information in an anonymous form.
The information generated by the cookie about your use of the website (including IP address) is transmitted to
Google. This information is then used to evaluate visitors' us of the webiste and to compile statistical reports
on website activity for [enter company name].
We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect
any Personally Identifiable Information (PII) of visitors to our site. Google will not associate your IP address
with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the
identity of a computer user. We will not associate any data gathered from this site with any Personally
Identifiable Information from any source, unless you explicitly submit that information via a fill-in form
on our website.
Additionally any use of voice control (text to speech), is done through Nuance Group AG (“Nuance”) with Dragon Natural Speaking. When using this, your voice is sent to an encrypted server to Nuance for processing. This information is held and used in confidence. More information can be found here.
Further Information about Cookies
The Interactive Advertising Bureau (IAB) is an industry body that develops standards and guidelines to support
online buisness processes. It has produced a series of web pages that explain how cookies work and how they
can be managed.
VeraMate works by the user providing a username and password to be passed on to a third party server (Vera, c/o
Micasaverde Limited). VeraMate stores an encrypted version of this on your iDevice in order for you to be able
to utilise VeraMate. At no stage is this, or any other personal infortmation transmitted except as stated above
to a third party. When you require support and agree to provide diagnostic information to be passed to VeraMate,
all possible attempts are used toremove any password information, and the data is stored only to be able to
view configuration and assist the user. This information will only be used by VeraMate.